FAQ

You can book your move or delivery by contacting us directly or filling out our online booking form.

It's important to prepare your space for the delivery in advance to ensure that the process goes smoothly and efficiently. Here are some steps you can take to prepare:

Clear a path: Make sure there is a clear path for the delivery team to move through your home or building. Remove any obstacles, such as furniture or boxes, that may be in the way.

Measure your space: Make sure the item you are having delivered will fit through all doorways, hallways, and staircases leading to the delivery location. Measure the space to ensure there is enough room for the item to be placed where you want it.

Secure your pets: If you have pets, it's a good idea to keep them in a separate room during the delivery process to prevent them from getting in the way or getting hurt.

Remove any fragile items: If you have any fragile items in the delivery area, such as vases or artwork, it's a good idea to move them to a safe location to prevent any damage.

By taking these steps, you can help ensure that the delivery process goes smoothly and that your new item is placed exactly where you want it. If you have any questions or concerns about preparing for a delivery, please don't hesitate to contact us. We're here to help!

If you live in a building with an elevator, we highly recommend that you book the elevator in advance for your move or delivery. This will help ensure that there is enough space and time for your items to be transported safely and efficiently.

Booking the elevator in advance can also help prevent delays and avoid potential conflicts with other residents who may need to use the elevator during the same time frame. This can help make the moving or delivery process smoother and more stress-free for everyone involved.

To book the elevator, you should contact your building management or landlord to inquire about the process and any associated fees or requirements. It's important to do this as soon as possible to secure your preferred date and time, as availability may be limited.

If you have any questions or concerns about booking the elevator for your move or delivery, please don't hesitate to contact us. We're here to help make your move or delivery as seamless and stress-free as possible.

Before purchasing any large items, it's important to measure the space where you plan to place them to ensure a proper fit. Here are some tips on what to measure:

Measure the width, height, and depth of the space where you plan to place the item. Make sure to measure the narrowest points, such as doorways, hallways, or staircases, to ensure that the item can fit through them.

Measure the width, height, and depth of the item you are considering purchasing. Compare these measurements to the space where you plan to place the item to ensure that it will fit properly.

Consider the weight of the item, especially if it needs to be carried up or down stairs. Make sure that the weight of the item is manageable and that you have the necessary help to move it safely.

By taking these measurements into consideration, you can help avoid any surprises or challenges when it comes to moving and placing your large items. If you have any questions or concerns about measuring for large items, please don't hesitate to contact us. We're here to help make your move or delivery as seamless and stress-free as possible.

The cost of your move will depend on several factors such as the distance of the move, the size and weight of your items, and any additional services you may require. We offer free, no-obligation estimates to help you determine the cost of your move.

We use high-quality packing materials and techniques to ensure that your items are packed and handled with care. Our experienced movers are trained to handle all types of items, including fragile and valuable items.

Yes, we offer shipment tracking for your convenience. You can track your shipment by contacting our customer service team.

We recommend scheduling your move as far in advance as possible to ensure availability. However, we understand that last-minute moves may be necessary, and we will do our best to accommodate your needs.

Yes, you can request a specific delivery date or time. We will do our best to accommodate your request based on our availability.

We recommend preparing for your move or delivery by decluttering, creating an inventory of your items, and packing non-essential items in advance. We also suggest labeling your boxes and preparing a list of items that require special handling.

Yes, we offer professional packing and unpacking services to make your move or delivery as stress-free as possible.

Yes, we offer additional services such as disassembly and reassembly of furniture, as well as other specialized services, such as disposal or donation.

We recommend cleaning and preparing your appliances for transportation by unplugging them, draining any water, and securing any moving parts. We can provide you with more specific instructions based on the type of appliance.

If you have any additional questions or concerns, please don't hesitate to reach out to us. Our team is always available to assist you with any questions or issues you may have.

You can contact us through our website or by phone, and our customer service representatives will be happy to help. We can provide information on our services, offer advice on how to prepare for your move or delivery, and help address any issues or concerns that may arise.

At A-Class Deliveries, our goal is to provide you with the highest level of service and support throughout the entire process. So if you have any questions, please don't hesitate to contact us. We're here to help you every step of the way!

Our delivery services cover the entire Lower Mainland Vancouver region, encompassing major cities such as Vancouver, Burnaby, Surrey, Richmond, Delta, Langley, North Vancouver, West Vancouver, Coquitlam, Port Coquitlam, Port Moody, Pitt Meadows, Maple Ridge, White Rock, New Westminster, Anmore, and Belcarra, among others.